Ministry of Environment and Tourism
LAUNCH OF THE MINISTRY CUSTOMER SERVICE CHARTERT
Date: 9 August 2018
Time: 10:00 – 12:00
Venue: Auditorium, Government Office Park
Director of Ceremonies: Ms. Alma Tsuses
Director of Administration, Finance and Human Resources, MET
09:30 – 10:00 Arrival of invited guest
10:00 – 10:05 Welcoming Remarks by:
Teofilus Nghitila. Acting Permanent Secretary, MET
10:05 – 10:15 Remark on the Importance of the Customer Service Charter in the Public Sector, by OPM
10:15 – 10:25 Keynote Address by:
Hon. Pohamba Shifeta, Minister of Environment and Tourism
10:25 – 10:27 Launching of the MET Customer Service Charter by
Hon. Pohamba Shifeta
10:27 – 10h40 Questions from Media and Other Stakeholders
10:40 – 10:45 Vote of Thanks by
Sem Shikongo: Acting Deputy Permanent Secretary, MET
